The National Hospital Insurance Fund (NHIF) under the guidance of the ministry of Health has made strides in digitizing it’s processes to hasten the implementation of the UHC scale up .In collaboration with the National and
County Governments, NHIF has registered 1,005,204 needy families from the 47 counties.
NHIF has also embarked on mass Biometric registration of it’s members including the 1Million needy families .So far,mass biometric registration has been carried out in Laikipia, Nakuru, Homabay, Kisumu, Tharaka Nithi, Taita Taveta and Nyeri Counties .Alongside the mass biometric registration exercise, NHIF has embarked on deploying electronic claims management system(E-Claim) to all NHIF contracted hospitals within Western, Nyanza, Central, Coast, Parts of Nairobi, Eastern and Rift Valley Regions .The remaining regions will be covered in the next one month.As NHIF undergoes digital transformation within the UHC framework, adequate measures have been put in place to ensure that members receive efficient services .
Previously, members used the National Identify Card and NHIF card as a model of identification which will now be replaced by a biometric mode of identification and verification.NHIF members are advised that the switch from manual to electronic claims processing will be done immediately after deployment of the E-claim system.
The last switch off is planned for 15th Sep,2021.Members are advised to register biometrically since no services will be rendered once registration exercise is closed . Subsequently,all NHIF contracted hospitals will submit claims through the E-Claim platform to improve efficiency,reduce fraud,wastage and abuse .
Biometric Registration Procedure
- NHIF member to visit the nearest NHIF service point or contracted health care provider and produce National Identification Card/NHIF card for verification.
- Once verified,members fingerprints details will be captured.
- New members will also be registered biometrically to the NHIF database and issued with a registration number .
- When a member visits an accredited facility of choice ,they will be identified using their fingerprints or one time password ( OTP).
For more information call free toll number on 0800 720 601